Refund policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

You have 14 days from the date you receive your item to request a return.

 

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging

 

To start a return, please contact us with your order details.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

 

The following items cannot be returned:

• Custom or personalised artwork
• Digital downloads
• Items damaged due to misuse

 

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.

Return Shipping

 

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us.